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📦 Free Shipping *** Hassle-Free Returns *** 4 Trees Planted for Each Sold Artwork ***

FAQ (Frequently Asked Questions)

FAQ (Frequently Asked Questions) - Rhia Janta-Cooper Fine Art

Exactly how do I dispatch the artwork?

I take great care in packaging my paintings.

I use acid-free archival paper, multiple layers of bubble wrap, and sturdy cardboard boxes that I assemble myself to ensure the safety of the artwork during transit.

Oh, and I also use 'Fragile' tags and packaging tape to make sure that the package is handled with care.

And guess what? Each artwork comes with a certificate of authenticity. How cool is that?"

How Long Does the Delivery Take?


I know you're excited to receive your artwork and can't wait to display it in your home or office. That's why I want to let you know that I ship your order within just 2-3 working days.

After that, you can expect your masterpiece to arrive in a few days in the UK and up to two weeks for international orders. 

Plus, I'll provide you with a tracking number so you can follow your package every step of the way.

Please keep in mind that delivery times may vary slightly around the festive seasons like Christmas, Easter, and Thanksgiving. But don't worry; I'll do my best to keep you updated.

And please remember that I can't wait to hear back from you once your artwork arrives!


Where Do I Ship?

Looking to ship artwork to different parts of the world? Look no further! I've got you covered.

With my extensive experience shipping to countries like the USA, Canada, Australia, Singapore, Belgium, France, Germany, Poland, Holland, Denmark, Bulgaria, Greece, Malta, Ireland, New Zealand, and the UK, you can rest assured that your precious artwork will reach its destination safely and securely.

If you have any questions about my services or would like to discuss a custom price for your artwork, feel free to reach out through the Contact page in the main navigation.

I'm always here to help.

Do I Accept Returns?

Yes, of course.


I'm happy to let you know that I absolutely accept returns! I understand that sometimes things just don't work out, which is why I offer a 14-day money-back guarantee on all of my artwork. 

If, for any reason, you're not completely satisfied with your purchase, just let me know within 14 days of receiving it, and I'll be happy to help you with the return process. All you need to do is reach out to me, and I'll take care of the return shipping for you.

Just be sure to keep the artwork and its packaging in good condition when you ship it back to me. Once I receive the artwork and it's in good condition, I'll refund your money minus the return shipping costs. 

I want you to be completely happy with your purchase, so please don't hesitate to let me know if you have any questions or concerns.

 

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