Privacy policy
Privacy Policy
This Privacy Policy describes how Rhia Janta-Cooper Fine Art (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rhiajanta-cooper.art (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the Services user, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, please do not use or access any Services.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details, including your name, address, phone number, and email.
- Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username.
- Shopping information, including the items you view, is in your cart.
- Customer support information, including the data you choose to include in communications with us, for example, when sending a message through the Services.
Some service features may require you to provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address and other information regarding your interaction with the Services.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you use the Services and register an account, you must keep your account credentials safe. We highly recommend not sharing your username, password, or other access details with anyone else. If you believe your account has been compromised, please get in touch with us immediately.
- We are communicating with you. We use your personal information to provide you with customer support and improve our Services. It is in our legitimate interests to be responsive to you, provide adequate services, and maintain our business relationship with you.
We do not use or disclose sensitive personal information about you.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you submit user-generated content to any public area of the Services, this content will be shared and accessible by anyone.
We do not control who will have access to the information you choose to make available to others and cannot ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.
Retention of Your Information
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below about your personal information.
- Right to Access / Know. You have a right to request access to your personal account.
- Right to Delete. You have a right to request that we delete your personal account.
- Right to Correct. You have a right to request that we correct your inaccurate personal account.
- Right of Portability. You may have a right to receive a copy of your personal account and to request that we transfer it to a third party in certain circumstances and with certain exceptions.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt-out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. By applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request promptly as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please get in touch with us using the contact details provided below. Suppose you are dissatisfied with our response to your complaint, depending on where you live. In that case, you may have the right to appeal our decision by contacting us using the contact details below or lodging your complaint with your local data protection authority.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available, please use the Contact button in the menu.